About Us


Lead People and Teams in Your Scorecard World

PCI Global has 18+ years of experience providing hands-on, engaging, interactive training built around computerized business simulations of key processes in your business. Our computerized business simulations teach and integrate "soft" skills together with "hard" performance metrics to continuously improve productivity, service-quality, and profitability in any organization -- at multiple levels.

Key Focus Areas

  • Business Acumen – 3 Levels
  • Leadership – 4 Levels
  • Project Management – 5 Levels
  • Operations Management – versions for:
    • Financial Services
    • Manufacturing

Every PCI course, at each level, includes the following:

  • Computerized business simulations modeling people (teams) and processes
  • Immediate feedback on results
  • Team-based, instructor-led learning model
  • More measurable leadership learning – in less time/lower cost

Global Reach

PCI has delivered simulation-based courses in the USA, UK, Holland, Germany, Spain, France, Singapore, Hong Kong, Japan, China, Mexico, Costa Rica and Brazil.

PCI Global is a Charter Member and Registered Education Provider of the Project Management Institute (PMI)®.  Our courses align with PMI®‘s “A Guide to the Project Management Body of Knowledge” (PMBOK® Guide) and earn PDU’s accordingly.


PMI and PMBOK are registered marks of the Project Management Institute, Inc.

Company Philosophy

Every leader at every level must master two sets of competencies,  Bottom-Line Leadership and Bottom-Line Management.

Bottom-Line Leadership
How to lead people and teams in a scorecard world.  Unless soft skills are learned and blended with the hard performance metrics leaders at all levels are judged by, there will be no retention, application or improvement back on the job.

Bottom-Line Management
How to plan and control any operation, at any level, to achieve more with less; more productivity, customer service and quality at a lower unit cost with the same or less staff than last year.

PCI Global offers four separate curricula each designed to meet the unique needs of participants with core competencies suitable for their area. 

Learning Methodology

Computerized Business Simulations in a Team-Based Learning Model

All PCI computerized business simulation courses are hands-on, engaging, interactive, instructor-led courses built around computerized business simulations of key processes in your business.

You will not learn to swim by listening to a lecture on swimming. Until you get in the water and splash around – you will not know what it means to swim. Lectures alone do not bring the student into conscious contact with the learning. For example, it is only when a student actually manages a project that they will know what it means to manage a project.

The only way for a student to experience learning on multiple levels is to re-create all the intricacies of the workplace within the training experience.

Computer Simulations are models of the real world that recreate the work, plans, decisions, reports, problems, people and pressures of a particular work environment.

Computerized Business Simulations – Research Based
Instead of slow moving lectures, cases, videos or “page turning” e-learning, we’ve built a series of computerized business models of:  

1) projects and teams

2) operation and customer service centers

3) basic workgroups and departments

4) complete businesses

Each is based on research of actual enterprises in services and industry that model the activities, resources, costs, constraints, crisis events, reports and decisions in your world.  We even simulate people; some effective – some not.

 New Team-Based Learning Model
30% of the time “in class”, and
70% managing their simulated business

Instead of struggling alone, students work and learn in 3-4  person business teams.  They apply and integrate:

1) hard tools, and

2) “soft” people/team leadership skills, with

3) business acumen

They apply tools (included) and make “real world” decisions with immediate feedback on results; so they learn – and retain – what works and what does not.  Our computerized simulations compress 3-12 months of business experience into 2-3 actual days.

Tools and Applications

PCI provides 7-16 electronic tools and templates in each class.  We help clients build customized application process around their methodology and life cycle to ensure graduates of each course use the tools back on the job – within weeks of graduation.


Because each of our certified instructors are experienced professionals in their area of expertise, they are often called on by our clients to provide consulting help.

PCI will happily make our instructors/consultants available for short-term assignments to help solve specific, practical problems.

Our Curriculum At-A-Glance

SS#2 Curriculum v4-10-17-min